Repairs

repair

Special Notice


Dear customers, unfortunately at the moment we can only offer a Classic Birkenstock resole service due to the supplier delays in providing us with the repair parts and materials for Birkenstock. If you require a rebuild service, please contact us before sending your sandals to check if we have the the cork footbed on your size available in stock. 


We can no longer resole any Footprints shoes or boots that have a different construction to the Classic Birkenstock. 


We are currently out of stock of Birkenstock black and brown rubber soles and we are unable to re-sole sandals with a black or brown soles using the official Birkenstock sole. We can provide customers with a re-sole in black or brown using a non-official Birkenstock rubber sole. Please accept our apologies for the inconvenience this may cause you.


Currently unavailable footbed sizes for rebuild:

38 Regular Fit


So that you can enjoy your favourite Birkenstock sandals and clogs for a long time, nearly all the components can be repaired or replaced, whether its the soles, buckles or footbed. Our repair service can also take care of minor damage, for example if the heel is worn down. It is certainly worth your while repairing styles made from high-quality and durable leather.

1. Replacing the sole
If the sole of your Birkenstock sandals or clogs wear down, you should replace it. A new outsole guarantees that you will be able to maintain natural and proper movement.

2. Buckles
If one of the buckles on your style comes loose, our repair service can easily reattach or repair it for you.

3. Footbed
Long-term wear or impact can cause damage to the toe or heel area of the footbed. Replacing the footbed gives your clogs and sandals a new lease of life.

Our customer service department can advise you about the best way to care for your shoes and we are delighted to offer a full repair service for Birkenstock both via mailorder and within our shops. Click below to download the repair order form. Print it out and post together with your shoes to:


Repair Department,
Birkenstock,
1 Addison Bridge Place,
London W14 8XP.



Repair order form